Partial outage affecting API servers and UI

Incident Report for Volt

Resolved

This incident has been resolved.
Posted Jan 25, 2025 - 19:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 25, 2025 - 18:56 UTC

Update

We are continuing to work on a fix for this issue. Outbound messages are being temporarily throttled in conjunction with this fix.
Posted Jan 25, 2025 - 17:44 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 25, 2025 - 17:16 UTC

Investigating

We are currently investigating this issue.
Posted Jan 25, 2025 - 17:11 UTC
This incident affected: Messaging (Messaging App, GraphQL API) and Insights (Insights App).
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