Intermittent 5XX errors and degraded performance in API and web platform

Incident Report for Volt

Resolved

This incident has been resolved.

Posted Oct 18, 2024 - 00:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results. Complete resolution is expected within the next 1-2 hours.

Posted Oct 17, 2024 - 23:01 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 17, 2024 - 22:25 UTC

Investigating

We are currently investigating this issue.

Posted Oct 17, 2024 - 17:12 UTC

This incident affected: Messaging (Messaging App, GraphQL API) and Insights (Insights App).